FAQs

Namuve is committed to delivering exceptional property management services. We maximize property value, enhance tenant satisfaction, and provide seamless operations through innovative solutions and a customer-centric approach.

Frequently Asked Questions

1. Where are we located?

Our properties are located USA, Dubai and Pakistan.

1. Where are we located?

Our properties are located USA, Dubai and Pakistan.

2. What is the refund policy?

Refund policy would not be applicable on special deals or promotional rates You can cancel up to 48 hours before check-in for a full refund. Cancellations within 48 hours incur a 50% charge.

2. What is the refund policy?

Refund policy would not be applicable on special deals or promotional rates You can cancel up to 48 hours before check-in for a full refund. Cancellations within 48 hours incur a 50% charge.

3. What is the payment procedure?

Payment can be made via credit card, debit card, or bank transfer at the time of booking.

3. What is the payment procedure?

Payment can be made via credit card, debit card, or bank transfer at the time of booking.

4. What is your customer support number?

You can reach our customer support team at [0300 0454711]. Alternatively, you can contact us via email at [info@namuve.com] or use the live chat feature on our website during business hours.

4. What is your customer support number?

You can reach our customer support team at [0300 0454711]. Alternatively, you can contact us via email at [info@namuve.com] or use the live chat feature on our website during business hours.

5. What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 AM. In case of early check-in or late check-out, per-hour charges apply.

5. What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 AM. In case of early check-in or late check-out, per-hour charges apply.

6. What is the procedure for advance bookings?

Select your desired apartment and dates on our website, then follow the payment instructions. We accept credit cards, debit cards, and bank transfers.

6. What is the procedure for advance bookings?

Select your desired apartment and dates on our website, then follow the payment instructions. We accept credit cards, debit cards, and bank transfers.

7. How to book a property? What’s the procedure?

Visit our website, choose your apartment and dates, and complete the booking form. Payment options include credit card, debit card, and bank transfer.

7. How to book a property? What’s the procedure?

Visit our website, choose your apartment and dates, and complete the booking form. Payment options include credit card, debit card, and bank transfer.

8. What amenities are provided?

Free Wi-Fi, air conditioning, flat-screen TV, fully equipped kitchen, gym, swimming pool, and laundry facilities.

8. What amenities are provided?

Free Wi-Fi, air conditioning, flat-screen TV, fully equipped kitchen, gym, swimming pool, and laundry facilities.

9. How many guests are allowed?

Maximum occupancy varies by apartment type. Check the specific details on our website.

9. How many guests are allowed?

Maximum occupancy varies by apartment type. Check the specific details on our website.

10. Is parking free?

Yes, one free parking space per apartment. Additional spaces are available for a fee.

10. Is parking free?

Yes, one free parking space per apartment. Additional spaces are available for a fee.

11. What are the cleaning and maintenance charges during the stay?

A small cleaning fee applies for stays longer than one week. Maintenance services are free.

11. What are the cleaning and maintenance charges during the stay?

A small cleaning fee applies for stays longer than one week. Maintenance services are free.

12. Is the building providing security?

Yes, 24/7 security personnel and surveillance cameras are in place.

12. Is the building providing security?

Yes, 24/7 security personnel and surveillance cameras are in place.

13. Is breakfast included in the stay?

No, but there are nearby restaurants and cafes offering breakfast options.

13. Is breakfast included in the stay?

No, but there are nearby restaurants and cafes offering breakfast options.

14. Are there any restaurants nearby?

Yes, several restaurants within walking distance offer various cuisines.

14. Are there any restaurants nearby?

Yes, several restaurants within walking distance offer various cuisines.

15. Is there gym access?

Yes, guests have free access to our fully equipped gym.

15. Is there gym access?

Yes, guests have free access to our fully equipped gym.

16. What kitchen accessories are provided?

Kitchens include a refrigerator, stove, microwave, cookware, utensils, and dishware.

16. What kitchen accessories are provided?

Kitchens include a refrigerator, stove, microwave, cookware, utensils, and dishware.

17. Is hot water available?

Yes, hot water is available 24/7.

17. Is hot water available?

Yes, hot water is available 24/7.

18. Are couples allowed?

Yes, couples are welcome.

18. Are couples allowed?

Yes, couples are welcome.

19. Is laundry service available?

No, we don’t offer laundry services but washing machines & dryers are available in most of the properties.

19. Is laundry service available?

No, we don’t offer laundry services but washing machines & dryers are available in most of the properties.

20. Do you provide transportation?

We offer airport transfers and local transportation upon request. Contact customer service for details.

20. Do you provide transportation?

We offer airport transfers and local transportation upon request. Contact customer service for details.

21. What are the visiting hours?

Visiting hours are from 9:00 AM to 10:00 PM daily.

21. What are the visiting hours?

Visiting hours are from 9:00 AM to 10:00 PM daily.

22. What if property damages occur?

Guests are responsible for any damages to the property during their stay. Charges for damages will be assessed based on the extent of the damage and will be billed to the guest's account.

22. What if property damages occur?

Guests are responsible for any damages to the property during their stay. Charges for damages will be assessed based on the extent of the damage and will be billed to the guest's account.

Want to Book a Call?

Take The First Step Toward Property Management with Namuve

Book Now

126 Reviews

Want to Book a Call?

Take The First Step Toward Property Management with Namuve

Book Now

126 Reviews

Want to Book a Call?

Take The First Step Toward Property Management with Namuve

Book Now

126 Reviews

Namuve is your trusted partner for short-term rentals, offering comfortable, stylish, and well-equipped properties. We redefine convenience and hospitality, ensuring unforgettable stays for every guest.

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Main Pages

Home

Contact

About

Other Pages

Properties

FAQs

Blogs

Term And Conditions

Instagram

Facebook

YouTube